New Delhi: A day after aviation regulator, Directorate General of Civil Aviation (DGCA), informed the Supreme Court (SC) that passengers who booked tickets during lockdown were eligible for refunds, the government recommended that airlines pay 0.5% interest for delayed refunds.
While both Vistara and AirAsia opposed the levy of interest stating that many of their customers prefer credit shell, country’s largest airline IndiGo said it refunded the tickets for the lockdown period in full.
The government also said it is open to considering the interest of any particular segment of passengers if adversely affected.
Meanwhile, GoAir pleaded with the apex court that many airlines were on the brink of collapse and might shut down if If the situation doesn’t improve.
SC has deferred the hearing on airlines’ fare refund case for September 25.